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Privacy Policy

Last updated: January 1, 2026

1. Introduction

NOVABEYOND LIMITED ("Viva VPN", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service and website at vivavpnofficial.com.

2. Information We Collect

We collect minimal information necessary to provide our service:

  • Account information: Email address when you create an account.
  • Payment information: Processed securely by our payment provider; we do not store card details.
  • App usage data: Aggregated, anonymized data about app performance (no browsing activity).

3. No-Logs Policy

Viva VPN operates under a strict no-logs policy. We do not collect, monitor, record, log, store, or share:

  • Your browsing activity or traffic data
  • Your real IP address during VPN sessions
  • DNS queries
  • Connection timestamps or session duration
  • Bandwidth usage per session

4. How We Use Your Information

We use the limited information we collect solely to:

  • Provide and maintain the Viva VPN service
  • Process payments and manage subscriptions
  • Respond to your support requests
  • Send essential service communications (not marketing without consent)

5. Data Security

We implement industry-standard security measures to protect your personal information. All data transmitted through Viva VPN is encrypted using AES-256 encryption. We regularly review and update our security practices.

6. Third-Party Services

We use trusted third-party providers for payment processing and analytics. These providers are bound by their own privacy policies and data protection agreements. We do not sell your personal data to third parties.

7. Children's Privacy

Viva VPN is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it immediately.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the date above.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact page. NOVABEYOND LIMITED, company number 2833487.